Virgin Australia Airlines reviews, baggage, flights, hand luggage, phone number, contacts

Airlines rating

28 place

Virgin Australia Airlines

4.31

Virgin Australia Airlines

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Rating rules

Voting started: 21 January, 2014

Passengers voted: 22

Parameters evaluated: 722

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Virgin Australia Airlines Pty Ltd is Australia's second-largest airline and it is the largest airline by fleet size to use the 'Virgin' brand. It was established in November 1999 with two aircraft operating on a single route. Since then the airline has grown to directly serve 29 cities in Australia from hubs in Brisbane, Melbourne and Sydney. It is being named as best low-cost airline in the Asia/Pacific region in the Skytrax 2002 Airline of the Year Survey.

Basic information

Country:

Australia

Year of founding:

2000

IATA code:

ICAO code:

VOZ

Digital code:

Country:	Australia
Year of founding:	2000
IATA code:	VA
ICAO code:	VOZ
Digital code:

Airline contacts

Official website:

www.virginaustralia.com/au/en/

Address:

56 Edmondstone Road Bowen Hills Qld 4006

Phone number:

(07) 3295 3000

Fax:

E-mail:

Official website:	www.virginaustralia.com/au/en/
Address:	56 Edmondstone Road Bowen Hills Qld 4006
Phone number:	(07) 3295 3000
Fax:
E-mail:

Aircraft fleet: Boeing 737-700, Boeing 737-800, Fokker 100, Airbus A330-200, Boeing 777, Airbus A320, ATR-72, Embraer 190

FEEDBACKS ABOUT THE AIRLINE (1)

Beti Hues

29 May, 2020

Señores, he cecibido su email diciéndome q anulan mi vuelo dirección a Australia a finales de julio 2020. Este billete hace casi un año q se compró, pues cuando saque mi visá tuve q hacerlo. No ya, solo me dicen anulan, si no, q encima se quedan con mi dinero, cosa q es totalmente ilegal. (un robo vaya) Ruego encarecidamente hagan un cambio de fechas para mi entrada en australia, ya q tengo mi visá a punto de caducar y si no es así, pierdo mis posibilidades de entrar en el País. No se pueden generalizar los casos, hay alguno, como el mío q debe ser excepcional, hay en juego mi futuro profesional. Les ruego por avor estudien el caso, y si deben anular mi vuelo deben colocarme en otro, por favor, gracias. Beti hueso. Un saludo