FAQ / Changes in tickets and flights / What is agency support service fee?
What is agency support service fee?
Our agency has the right to charge a non-refundable service fee of max EUR 30, - per ticket for the consulting support services concerning the voluntary cancellation/refund or exchange/reissue of your flight tickets.
Our agency may charge a separate fee of EUR 5, - per passenger per request for additional consulting and support services for subsequent corrections of entries regarding your travel ID upon your request.
The corrections of the following data are possible:
Our agency may charge a separate fee of EUR 5, - per passenger per request for additional consulting and support services for subsequent corrections of entries regarding your travel ID upon your request.
The corrections of the following data are possible:
- Passport No
- Passport Series
- Passport Validity Dates
- Citizenship